ggCircuit had 5 outages in the last 2 years — averaging 0.2 incidents per month.
There were 5 ggCircuit outages since June 25, 2024. Each is summarised below — incident details, duration, and resolution information.
Type: Incident Duration: 10 minutes Affected Components: Desktop Client Jul 31, 12:45:21 GMT+0 - Monitoring - We have identified the root cause of the issue and have applied a fix. Jul 31, 12:40:11 GMT+0 - Investigating - We are currently investigating this incident. Jul 31, 12:50:31 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 8 days and 12 hours Affected Components: InCommon SSO Mar 5, 05:00:00 GMT+0 - Identified - We are working on a fix for this incident. Mar 13, 17:00:00 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 39 minutes Affected Components: Desktop Client, , Player Web Portal, Web Admin, House Account Auto Login → Jun 25, 14:27:10 GMT+0 - Resolved - This incident has been resolved. Jun 25, 13:48:22 GMT+0 - Investigating - We are currently investigating this incident. We have received numerous reports of problems connecting to ggLeap webadmin and ggLeap client. Jun 25, 14:02:29 GMT+0 - Investigating - We are narrowing in on the root cause of the problem and should have more information soon. You may press CTRL+ALT+SHIFT+U on the keyboard of a machine and log in with ggLeap administrator/employee credentials to temporarily bypass the ggLeap client.