GetHomeSafe Outage History
GetHomeSafe is up right nowPingoru has recorded 10 incidents for GetHomeSafe: 3 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 14 of 720 (2%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 24 of 720 (3%) |
| October 2026 | 0 | 0 of 551 (0%) |
Incidents, newest first
Major September 6, 2026 Issue with Flight Tracking feature on iOS 1d
Started Sep 06, 2026, 09:47 PM UTC· resolved Sep 07, 2026, 09:49 PM UTC
- investigating Sep 06, 2026, 09:47 PM UTC
We are currently experiencing an issue with our flight tracking feature on iOS. Journeys planned through the web portal that contain flights multiple days in the future are causing an error, leaving users unable to access the GetHomeSafe app. If you experience this issue and can't access the app, please contact us at [email protected] and we'll delete the planned activity so you can access the app again..
- resolved Sep 07, 2026, 09:49 PM UTC
A fix for this issue is currently undergoing a phased release over the next seven days. If you experience the issue, and have not yet automatically received the update, please go to the app store and manually update to the latest version.
Minor April 20, 2026 Degraded Performance detected on status page 13h 30m Overall
Started Apr 20, 2026, 02:00 AM UTC· resolved Apr 20, 2026, 03:31 PM UTC
No vendor updates were posted for this incident.
Major February 11, 2026 Slow load times on app and web portal 7h 31m
Started Feb 11, 2026, 01:11 AM UTC· resolved Feb 11, 2026, 08:43 AM UTC
- resolved Feb 11, 2026, 08:43 AM UTC
We've now resolved the incident. Thanks for your patience.
Major August 21, 2025 Issue with Offline Manual Actions Deep Links on iOS 6d 1h
Started Aug 21, 2025, 10:36 PM UTC· resolved Aug 28, 2025, 12:05 AM UTC
- resolved Aug 28, 2025, 12:05 AM UTC
We are pleased to inform you that the issue affecting the new Offline manual actions deep-linking feature for iOS has been resolved. The ZOLEO team has released an update (version 6.8.3) that restores the functionality of these deep-links. To resolve the issue, please update your ZOLEO app to the latest version. Once updated, you will be able to perform mid-activity actions like Check-in, Panic, Extend, and Finish directly through the deep-links as intended. We sincerely apologize for the inconvenience this issue has caused and thank you for your patience and understanding while we worked with the ZOLEO team on a fix. Thank you, The GHS Team
Major August 16, 2025 Microsoft SSO 27m
Started Aug 16, 2025, 06:37 AM UTC· resolved Aug 16, 2025, 07:05 AM UTC
- resolved Aug 16, 2025, 07:05 AM UTC
We've now resolved the incident. Thanks for your patience.
Major May 30, 2025 Satellite data feeds 10h
Started May 30, 2025, 11:30 AM UTC· resolved May 30, 2025, 09:30 PM UTC
- resolved May 31, 2025, 01:55 AM UTC
Some satellite feeds through one of our partners were temporarily suspended overnight due to maintenance issues at their end. This was quickly identified and has now been resolved.
Major March 3, 2025 We currently have an issue with attempting to start an Activity that is scheduled to start before the current time 17h 8m
Started Mar 03, 2025, 02:46 AM UTC· resolved Mar 03, 2025, 07:54 PM UTC
- resolved Mar 03, 2025, 07:54 PM UTC
We've now resolved the incident. Thanks for your patience.
Major November 10, 2024 Issue with EROAD Integration 1d 21h
Started Nov 10, 2024, 10:28 PM UTC· resolved Nov 12, 2024, 08:14 PM UTC
- resolved Nov 12, 2024, 08:14 PM UTC
EROAD has resolved the incident and deleted vehicles are now available. Thanks for your patience.