Geopointe incident

Geopointe Routes Not Loading

Minor Resolved View vendor source →

Geopointe experienced a minor incident on October 19, 2026 affecting Routes & Calendar Scheduling, lasting 16h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2026, 09:03 PM UTC
Resolved
Oct 20, 2026, 01:38 PM UTC
Duration
16h 34m
Detected by Pingoru
Oct 19, 2026, 09:03 PM UTC

Affected components

Routes & Calendar Scheduling

Update timeline

  1. investigating Oct 19, 2026, 09:03 PM UTC

    We are investigating an issue where some Routes are not loading in Geopointe.

  2. monitoring Oct 20, 2026, 11:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 20, 2026, 01:38 PM UTC

    This incident has been resolved.

  4. postmortem Oct 20, 2026, 01:38 PM UTC

    The service interruption was a result of a Google outage that impacted our ability to display routes. Google has since resolved their outage and we have returned to normal functionality.