Genius SIS experienced a major incident on February 12, 2024 affecting Enterprise+, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Enterprise+
Update timeline
- identified Feb 12, 2024, 02:48 PM UTC
We have identified an issue causing site performance with Enterprise sites hosted on Azure Government. We are working to resolve the issue.
- resolved Feb 12, 2024, 03:38 PM UTC
The issue affecting Enterprise clients on Azure Government was resolved as of approximately 10:30a EST and no further incidents have been reported. No live Genius sites were affected by this issue.