Genius SIS experienced a critical incident on March 26, 2024 affecting Enterprise+, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Enterprise+
Update timeline
- investigating Mar 26, 2024, 12:43 PM UTC
We are currently investigating an issue with users being unable to login. We will post another update shortly.
- identified Mar 26, 2024, 01:06 PM UTC
We have identified the issue affecting user logins and are working to resolve it. We will post another update when it is resolved.
- resolved Mar 26, 2024, 01:15 PM UTC
The issue affecting users logins was resolved as of approximately 9:10am EST and no further incidents have been reported. Genius will continue to monitor to ensure no additional incidents are outstanding incidents.