Genius SIS incident

Cloudflare Access Issue

Critical Resolved View vendor source →

Genius SIS experienced a critical incident on July 10, 2024 affecting Class+ and Enterprise+, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2024, 08:45 PM UTC
Resolved
Jul 10, 2024, 09:00 PM UTC
Duration
15m
Detected by Pingoru
Jul 10, 2024, 08:45 PM UTC

Affected components

Class+Enterprise+

Update timeline

  1. investigating Jul 11, 2024, 12:49 AM UTC

    We are currently investigating an issue with Cloudflare blocking login attempts. We will post another update shortly.

  2. identified Jul 11, 2024, 12:49 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 11, 2024, 12:49 AM UTC

    This incident has been resolved.