Genially incident

Problem with DNS

Major Resolved View vendor source →

Genially experienced a major incident on March 13, 2025 affecting Auth and Dashboard and 1 more component, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2025, 12:06 PM UTC
Resolved
Mar 13, 2025, 02:00 PM UTC
Duration
1h 53m
Detected by Pingoru
Mar 13, 2025, 12:06 PM UTC

Affected components

AuthDashboardEditorViewLive SessionsDistributors

Update timeline

  1. investigating Mar 13, 2025, 12:06 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 13, 2025, 01:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 13, 2025, 02:00 PM UTC

    This incident has been resolved.