GeckoChat incident

US Bots intermittently failing to respond

Major Resolved View vendor source →

GeckoChat experienced a major incident on April 22, 2021, lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2021, 05:23 AM UTC
Resolved
Apr 22, 2021, 09:06 AM UTC
Duration
3h 43m
Detected by Pingoru
Apr 22, 2021, 05:23 AM UTC

Update timeline

  1. resolved Apr 22, 2021, 09:40 AM UTC

    IBM Watsons US region was intermittently experiencing errors between 2021-04-22 05:23 UTC and 2021-04-22 09:06 UTC they have resolved this issue and we have confirmed Bots are now responding as expected.