Gcore incident

CDN | Chile Incident Details

Minor Resolved

Gcore experienced a minor incident on June 20, 2026 affecting Latin America (Santiago de Chile, Chile), lasting 4h 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2026, 11:19 AM UTC
Resolved
Jun 20, 2026, 04:09 PM UTC
Duration
4h 49m
Detected by Pingoru
Jun 20, 2026, 11:19 AM UTC

Affected components

Latin America (Santiago de Chile, Chile)

Update timeline

  1. investigating Jun 20, 2026, 11:19 AM UTC

    We are currently experiencing a partial degradation in performance, and as a result, **we have rerouted traffic to nearby** locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.

  2. investigating Jun 20, 2026, 11:24 AM UTC

    We are currently experiencing a partial degradation in performance, and as a result, **we have rerouted traffic to nearby** locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.

  3. monitoring Jun 20, 2026, 11:26 AM UTC

    We are pleased to inform you that our engineering team has successfully rerouted the traffic back to Santiago de Chile. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that everything is completely resolved.

  4. resolved Jun 20, 2026, 04:09 PM UTC

    We are happy to inform you that traffic has been successfully rerouted back to Chile and has returned to normal operations. Should you experience any issues, please feel free to contact our support team, who are ready to assist you and address any queries promptly. Thank you for your patience and understanding during this time. We truly appreciate your cooperation. For further assistance, please reach out to our support team at [**[email protected]**](mailto:[email protected]).