Gcore incident

Global CDN and API Incident Details

Major Ongoing

Gcore is currently experiencing a major incident affecting Gcore Systems (API) and Gcore Systems (Billing System) and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started: May 13, 2026, 07:24 PM UTC
Resolved: Ongoing
Duration: ● 2h
Detected by Pingoru: May 13, 2026, 07:24 PM UTC

Affected components

Gcore Systems (API)Gcore Systems (Billing System)Global services (API)Global services (API)Gcore Systems (Customer Portal)Global services (Content Delivery)Global services (Customer Portal)Global services (API)Managed DNS (API)Gcore Systems (Website)

Update timeline

investigating May 13, 2026, 07:24 PM UTC

We are currently experiencing a major outage with our website [gcore.com](http://gcore.com) and Global CDN Delivery, resulting in its complete unavailability. We sincerely apologise for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution Thank you for your understanding and cooperation.
identified May 13, 2026, 08:05 PM UTC

The API access has been recovered, and we are continuing to fix other services. We will keep you updated.
identified May 13, 2026, 08:15 PM UTC

Website and Customer Portal are up again. We are continuing to fix other services.
identified May 13, 2026, 08:23 PM UTC

We are recovering, and all services are up and running. CDN service has mostly recovered; however, it may still be partially unavailable for some users. We are continuing to monitor the situation and working on the fix.
monitoring May 13, 2026, 08:27 PM UTC

The issue has been resolved, and all services have fully recovered. We are continuing to monitor the situation to ensure stability. We apologise for the inconvenience.