GatewayAPI experienced a minor incident on August 24, 2025 affecting Switzerland and External Provider, lasting 13h 55m. The incident has been resolved; the full update timeline is below.
Affected components
SwitzerlandExternal Provider
Update timeline
- investigating Aug 24, 2025, 05:59 PM UTC
We are seeing delays for messages towards Sunrise & Swisscom. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.
- resolved Aug 25, 2025, 07:55 AM UTC
The traffic towards Sunrise & Swisscom is fully operational once again. We will continue to monitor the traffic for good measure.