Garmin Services incident

inReach Messaging and Activation may be delayed for some customers

Major Resolved View vendor source →

Garmin Services experienced a major incident on May 6, 2025 affecting inReach Messaging and Satellite Activation and Subscription Billing, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2025, 02:40 PM UTC
Resolved
May 06, 2025, 04:44 PM UTC
Duration
2h 3m
Detected by Pingoru
May 06, 2025, 02:40 PM UTC

Affected components

inReach MessagingSatellite Activation and Subscription Billing

Update timeline

  1. identified May 06, 2025, 02:40 PM UTC

    inReach Messaging and Activation is delayed for some customers. The issue has been identified and teams are working to mitigate / resolve.

  2. identified May 06, 2025, 03:21 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 06, 2025, 03:44 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved May 06, 2025, 04:44 PM UTC

    This incident has been resolved.