Garmin Services incident

Explore map and MapShare data updates may be delayed for some customers

Minor Resolved View vendor source →

Garmin Services experienced a minor incident on May 15, 2025 affecting Garmin Explore Website and MapShare, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2025, 09:35 AM UTC
Resolved
May 15, 2025, 01:48 PM UTC
Duration
4h 12m
Detected by Pingoru
May 15, 2025, 09:35 AM UTC

Affected components

Garmin Explore Website and MapShare

Update timeline

  1. investigating May 15, 2025, 09:35 AM UTC

    Some European customers using older inReach devices may experience a delay on data appearing on Explore map and MapShare. Activations of older devices could also be delayed. Person-to-person inReach messaging is not affected, although location links may not be immediately available.

  2. investigating May 15, 2025, 12:58 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 15, 2025, 01:48 PM UTC

    This incident has been resolved.