Gandi incident

Mail incident

Major Resolved View vendor source →

Gandi experienced a major incident on June 23, 2025 affecting SMTP in and SMTP out and 1 more component, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 12:46 PM UTC
Resolved
Jun 23, 2025, 02:58 PM UTC
Duration
2h 12m
Detected by Pingoru
Jun 23, 2025, 12:46 PM UTC

Affected components

SMTP inSMTP outRoundcube webmailSogo webmailAccess (IMAP/POP3)

Update timeline

  1. identified Jun 23, 2025, 12:46 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 23, 2025, 12:55 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jun 23, 2025, 01:53 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jun 23, 2025, 02:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 23, 2025, 02:58 PM UTC

    This incident has been resolved.