Gandi incident

Mail incident

Minor Resolved View vendor source →

Gandi experienced a minor incident on July 1, 2025 affecting Roundcube webmail and Sogo webmail and 1 more component, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 07:35 AM UTC
Resolved
Jul 01, 2025, 11:42 AM UTC
Duration
4h 7m
Detected by Pingoru
Jul 01, 2025, 07:35 AM UTC

Affected components

Roundcube webmailSogo webmailAccess (IMAP/POP3)

Update timeline

  1. investigating Jul 01, 2025, 07:35 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 01, 2025, 07:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 01, 2025, 07:44 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 01, 2025, 11:42 AM UTC

    This incident has been resolved.