Gandi incident

Mail Storage incident

Major Resolved View vendor source →

Gandi experienced a major incident on August 25, 2025 affecting SMTP in and Roundcube webmail and 1 more component, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2025, 12:13 PM UTC
Resolved
Aug 25, 2025, 01:22 PM UTC
Duration
1h 9m
Detected by Pingoru
Aug 25, 2025, 12:13 PM UTC

Affected components

SMTP inRoundcube webmailSogo webmailAccess (IMAP/POP3)

Update timeline

  1. identified Aug 25, 2025, 12:13 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 25, 2025, 12:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 25, 2025, 12:31 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 25, 2025, 01:22 PM UTC

    This incident has been resolved.