GameChanger Outage History

GameChanger had 15 outages in the last 2 years totaling 152h 6m of downtime — averaging 0.6 incidents per month.

There were 15 GameChanger outages since October 2, 2024 totaling 152h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.gc.com

Major June 29, 2026

We are currently investigating reports of overall application slowness. Our team is working to identify the cause and restore normal performance as quickly as possible.

Detected by Pingoru: Jun 29, 2026, 05:32 PM UTC
Resolved: Jun 29, 2026, 05:55 PM UTC
Duration: 23m

Affected: Video Streaming & ViewingGameStreamsStat CalculationSearch (Team, Leagues or Tournaments)GC.comGame Recap Stories

Timeline · 3 updates

identified Jun 29, 2026, 05:32 PM UTC

The issue has been identified, and our team is actively working on a fix.
identified Jun 29, 2026, 05:39 PM UTC

We are continuing to work on a fix for this issue.
resolved Jun 29, 2026, 05:55 PM UTC

This incident has been resolved.

Read the full incident report →

Notice May 11, 2026

Verification Codes/ Password Reset Emails Delayed

Detected by Pingoru: May 11, 2026, 07:01 PM UTC
Resolved: May 12, 2026, 03:43 PM UTC
Duration: 20h 42m

Affected: Login and Account AccessGC.com

Timeline · 3 updates

investigating May 11, 2026, 07:01 PM UTC

Login codes or forgot password links sent via email are being sometimes delayed or not received. Try waiting if possible or hitting resend code if you do not get a code. We are investigating root cause now and will update when we have more information.
investigating May 11, 2026, 08:18 PM UTC

Login codes or forgot password emails may be delayed or not received. We are working with our email vendor and do not believe this is caused by GameChanger systems. Try “Resend code” if you do not receive a code or re-attempt the "forgot password" process.
resolved May 12, 2026, 03:43 PM UTC

The incident has been resolved. Login codes and forgot password emails should arrive normally. We will continue to monitor for any further issues.

Read the full incident report →

Notice May 4, 2026

Android Push Notifications

Detected by Pingoru: May 04, 2026, 08:14 PM UTC
Resolved: May 08, 2026, 04:24 PM UTC
Duration: 3d 20h

Affected: Messaging and Notifications

Timeline · 4 updates

investigating May 04, 2026, 08:14 PM UTC

We are currently investigating an issue with Android devices not receiving push notifications from messaging channels. Our engineering team is actively investigating and working to resolve the problem. We appreciate your patience and will provide updates as we learn more.
investigating May 05, 2026, 09:06 PM UTC

We are currently investigating an issue with Android devices not receiving push notifications from messaging channels. Our engineering team is actively investigating and working to resolve the problem. We appreciate your patience and will provide updates as we learn more.
investigating May 08, 2026, 04:21 PM UTC

A fix has been released. Any remaining issues with Android notifications should be resolved by deleting and reinstalling the app. Our team will continue monitoring for any further problems. Thank you for your patience!
resolved May 08, 2026, 04:24 PM UTC

This incident has been resolved.

Read the full incident report →

Major April 24, 2026

Platform Performance Issues

Detected by Pingoru: Apr 24, 2026, 10:28 PM UTC
Resolved: Apr 24, 2026, 11:20 PM UTC
Duration: 52m

Affected: Video Streaming & ViewingEvent Creation & SchedulingGame Recap Stories

Timeline · 3 updates

investigating Apr 24, 2026, 10:28 PM UTC

We’re currently experiencing an outage affecting various features. Users may encounter slow load times or be unable to access live streams, recaps, video tabs, and portions of the schedule. Our team is actively investigating and working to restore full functionality as quickly as possible. We’ll provide updates here as more information becomes available.
monitoring Apr 24, 2026, 11:05 PM UTC

We appreciate your patience while our teams are working hard to get you back in the game! Performance is stabilizing platform wide.
resolved Apr 24, 2026, 11:20 PM UTC

The issue impacting platform performance has been resolved. All features, including live streams, recaps, video, and schedule functionality, are now operating normally. We appreciate your patience while our team worked to get you back in the game!

Read the full incident report →

Minor March 21, 2026

Sports Connect

Detected by Pingoru: Mar 21, 2026, 05:38 PM UTC
Resolved: Mar 22, 2026, 11:17 AM UTC
Duration: 17h 39m

Affected: Third-Party Integrations

Timeline · 2 updates

investigating Mar 21, 2026, 05:38 PM UTC

We are currently experiencing an issue with our Sports Connect integration. Our team is actively working with their team to resolve the issue. We do not have an estimated time for resolution at this moment, but we’ll provide updates as soon as we have more information.
resolved Mar 22, 2026, 11:17 AM UTC

This incident has been resolved.

Read the full incident report →

Notice March 10, 2026

Team Search

Detected by Pingoru: Mar 10, 2026, 04:53 PM UTC
Resolved: Mar 10, 2026, 05:40 PM UTC
Duration: 46m

Affected: Search (Team, Leagues or Tournaments)

Timeline · 3 updates

investigating Mar 10, 2026, 04:53 PM UTC

We’re currently experiencing degraded performance with Team Search. Users may notice slower load times or incomplete results while searching for teams. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We’ll provide updates as soon as more information becomes available.
investigating Mar 10, 2026, 04:57 PM UTC

We’re currently experiencing degraded performance with Team Search. Users may notice slower load times or incomplete results while searching for teams. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We’ll provide updates as soon as more information becomes available.
resolved Mar 10, 2026, 05:40 PM UTC

This incident has been resolved.

Read the full incident report →

Minor March 4, 2026

Live Video Streams are slow to load on iOS devices

Detected by Pingoru: Mar 04, 2026, 08:36 PM UTC
Resolved: Mar 04, 2026, 11:16 PM UTC
Duration: 2h 39m

Affected: Video Streaming & Viewing

Timeline · 2 updates

investigating Mar 04, 2026, 08:36 PM UTC

We’re currently investigating an issue where Live Video Streams may be slow to load on iOS devices. Other platforms such as Web and Android are unaffected. We’ll share an update as soon as we have more information.
resolved Mar 04, 2026, 11:16 PM UTC

This issue has been resolved. Thanks for your patience!

Read the full incident report →

Minor January 25, 2026

Web Subscription Purchases Temporarily Unavailable

Detected by Pingoru: Jan 25, 2026, 09:51 PM UTC
Resolved: Jan 25, 2026, 11:26 PM UTC
Duration: 1h 34m

Affected: Payments and Billing

Timeline · 2 updates

investigating Jan 25, 2026, 09:51 PM UTC

New web subscription purchases are temporarily unavailable. Our teams are actively working on a fix and will share updates as soon as service is restored. Thanks for your patience!
resolved Jan 25, 2026, 11:26 PM UTC

The issue has been resolved and web subscriptions are now available. Thanks for your patience!

Read the full incident report →

Minor October 20, 2025

Intermittent issues as a result of broader Amazon Web Services (AWS) outages

Detected by Pingoru: Oct 20, 2025, 05:23 PM UTC
Resolved: Oct 20, 2025, 09:20 PM UTC
Duration: 3h 57m

Affected: Login and Account AccessVideo Streaming & ViewingMessaging and NotificationsThird-Party IntegrationsGameChanger AppGame Recap Stories

Timeline · 7 updates

investigating Oct 20, 2025, 03:38 PM UTC

We are monitoring this situation and waiting on further updates from AWS.
investigating Oct 20, 2025, 05:23 PM UTC

We are continuing to investigate this issue.
investigating Oct 20, 2025, 08:30 PM UTC

We are continuing to investigate this issue.
investigating Oct 20, 2025, 08:36 PM UTC

We are continuing to investigate this issue.
investigating Oct 20, 2025, 08:50 PM UTC

We are continuing to investigate this issue.
investigating Oct 20, 2025, 09:17 PM UTC

All Systems are fully operational!
resolved Oct 20, 2025, 09:20 PM UTC

This incident has been resolved

Read the full incident report →

Critical September 22, 2025

GC App Functional Intermittently Unavailable

Detected by Pingoru: Sep 22, 2025, 05:24 PM UTC
Resolved: Sep 22, 2025, 05:47 PM UTC
Duration: 22m

Affected: GameChanger App

Timeline · 3 updates

investigating Sep 22, 2025, 05:24 PM UTC

We’re currently experiencing issues with some parts of the GameChanger app. Our engineering team is actively investigating and working to resolve the problem. We appreciate your patience and will provide updates as we learn more.
monitoring Sep 22, 2025, 05:32 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 22, 2025, 05:47 PM UTC

This incident has been resolved.

Read the full incident report →

Major June 26, 2025

Issues with video streaming and viewing recording post game

Detected by Pingoru: Jun 26, 2025, 07:15 PM UTC
Resolved: Jun 26, 2025, 07:32 PM UTC
Duration: 17m

Affected: Video Streaming & Viewing

Timeline · 2 updates

identified Jun 26, 2025, 07:15 PM UTC

An issue with video recordings and the live tile was identified at 2:08 pm ET and a fix was immediately identified. We are deploying a fix right now and this should be resolved by approximately 4:00 pm ET. Users will be unable to end a running stream and also unable to start a new stream if they had previously tried to end it and failed. Archive videos will not populate after the game until this is resolved and all recordings are backfilled.
resolved Jun 26, 2025, 07:32 PM UTC

Issue resolved for all users experiencing issues stopping a stream and seeing populated video archives postgame.

Read the full incident report →

Minor June 16, 2025

Intermittent Data Delays

Detected by Pingoru: Jun 16, 2025, 02:02 PM UTC
Resolved: Jun 16, 2025, 09:09 PM UTC
Duration: 7h 6m

Affected: Event Creation & Scheduling

Timeline · 3 updates

investigating Jun 16, 2025, 02:02 PM UTC

We are currently investigating an issue that may be affecting some customers. Users might experience delays in seeing updates to scheduled events on their team pages and other sporadic data syncing issues. Our team is actively working to resolve the issue, and we’ll provide updates as soon as more information is available. We appreciate your patience!
identified Jun 16, 2025, 07:03 PM UTC

We’ve made progress in addressing the data synchronization issue. Delays have been significantly reduced; however, some users may still experience a delay of up to 10 minutes when receiving certain updates within the app. Our team continues to monitor the situation and work toward full resolution. We appreciate your continued patience.
resolved Jun 16, 2025, 09:09 PM UTC

All data across GameChanger is now up to date and functioning as expected. Thank you for your patience while we worked to restore normal service. Enjoy the game!

Read the full incident report →

Minor May 30, 2025

Automatic Video Clip Creation

Detected by Pingoru: May 30, 2025, 03:02 PM UTC
Resolved: May 30, 2025, 04:03 PM UTC
Duration: 1h

Affected: Video Streaming & Viewing

Timeline · 2 updates

investigating May 30, 2025, 03:02 PM UTC

We're currently experiencing an issue where automatic clips are not being created for games that are scored and live streamed across all sports. This affects both iOS and Android, including streams from external cameras. Live Streams and full event videos are not impacted. We appreciate your patience while our teams work to resolve this issue.
resolved May 30, 2025, 04:03 PM UTC

Good news! Our team has implemented a fix - automatic video clips are now generating as expected for all games that are scored and live streamed, including those using external cameras on both iOS and Android. We appreciate your patience while we worked through this issue. Thanks for bearing with us!

Read the full incident report →

Critical March 27, 2025

Game Summary and Widget Outage

Detected by Pingoru: Mar 27, 2025, 09:27 PM UTC
Resolved: Mar 27, 2025, 10:31 PM UTC
Duration: 1h 4m

Affected: GameStreamsMessaging and NotificationsGameChanger App

Timeline · 4 updates

monitoring Mar 27, 2025, 09:27 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Mar 27, 2025, 09:27 PM UTC

We are continuing to monitor for any further issues.
monitoring Mar 27, 2025, 09:31 PM UTC

We are continuing to monitor for any further issues.
resolved Mar 27, 2025, 10:31 PM UTC

This incident has been resolved.

Read the full incident report →

Major October 2, 2024

App remains temporally unavailable from extended scheduled maintenance

Detected by Pingoru: Oct 02, 2024, 01:26 PM UTC
Resolved: Oct 02, 2024, 02:57 PM UTC
Duration: 1h 30m

Affected: Login and Account AccessVideo Streaming & ViewingGameStreamsStat CalculationGameChanger AppGame Recap Stories

Timeline · 2 updates

investigating Oct 02, 2024, 01:26 PM UTC

Our scheduled maintenance has extended past planned time and key features like logging in, creating streams, managing teams or players, or editing information will be temporarily unavailable. We appreciate your patience and understanding as we work to enhance your app experience.
resolved Oct 02, 2024, 02:57 PM UTC

This incident has been resolved.

Read the full incident report →