GameChanger incident

Verification Codes/ Password Reset Emails Delayed

Notice Resolved View vendor source →

GameChanger experienced a notice incident on May 11, 2026 affecting Login and Account Access and GC.com, lasting 20h 42m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 07:01 PM UTC
Resolved
May 12, 2026, 03:43 PM UTC
Duration
20h 42m
Detected by Pingoru
May 11, 2026, 07:01 PM UTC

Affected components

Login and Account AccessGC.com

Update timeline

  1. investigating May 11, 2026, 07:01 PM UTC

    Login codes or forgot password links sent via email are being sometimes delayed or not received. Try waiting if possible or hitting resend code if you do not get a code. We are investigating root cause now and will update when we have more information.

  2. investigating May 11, 2026, 08:18 PM UTC

    Login codes or forgot password emails may be delayed or not received. We are working with our email vendor and do not believe this is caused by GameChanger systems. Try “Resend code” if you do not receive a code or re-attempt the "forgot password" process.

  3. resolved May 12, 2026, 03:43 PM UTC

    The incident has been resolved. Login codes and forgot password emails should arrive normally. We will continue to monitor for any further issues.