GameChanger incident

Attached media in messaging not loading

Notice Resolved View vendor source →

GameChanger experienced a notice incident on March 12, 2023, lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2023, 03:45 PM UTC
Resolved
Mar 14, 2023, 05:58 PM UTC
Duration
2d 2h
Detected by Pingoru
Mar 12, 2023, 03:45 PM UTC

Update timeline

  1. identified Mar 12, 2023, 03:45 PM UTC

    An issue with a third party vendor is causing attached media in messages to not load. They are looking into the issue.

  2. resolved Mar 14, 2023, 05:58 PM UTC

    This issue has been resolved for new messages. Some old attachments haven't yet been recovered, so those messages may need to be re-sent.