GameChanger incident

AWS Outage

Major Resolved View vendor source →

GameChanger experienced a major incident on June 13, 2023 affecting GameStreams and Stat Calculation and 1 more component, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:16 PM UTC
Resolved
Jun 13, 2023, 09:27 PM UTC
Duration
2h 11m
Detected by Pingoru
Jun 13, 2023, 07:16 PM UTC

Affected components

GameStreamsStat CalculationGC.comPayments and BillingGameChanger AppGame Recap Stories

Update timeline

  1. investigating Jun 13, 2023, 07:10 PM UTC

    AWS has an outage and certain aspects of the app may not work. We are waiting on an update form them

  2. investigating Jun 13, 2023, 07:15 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 13, 2023, 07:16 PM UTC

    AWS has an outage and certain aspects of the app may not work. We are waiting on an update from them

  4. identified Jun 13, 2023, 07:30 PM UTC

    AWS (Amazon Web Services) has identified the issue and is working on a fix

  5. identified Jun 13, 2023, 08:01 PM UTC

    Video and recap stories are still non functional, alerts and stats calculations are delayed. AWS is still working on a fix and we are awaiting further updates from them

  6. identified Jun 13, 2023, 08:48 PM UTC

    We are seeing improvement in video streaming, stat generation, and game updates. Game recaps remain delayed.

  7. resolved Jun 13, 2023, 09:27 PM UTC

    This incident has been resolved.