GameChanger incident

web.gc.com authentication down

Major Resolved View vendor source →

GameChanger experienced a major incident on January 3, 2024 affecting GC.com and Payments and Billing, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2024, 09:09 PM UTC
Resolved
Jan 03, 2024, 09:37 PM UTC
Duration
28m
Detected by Pingoru
Jan 03, 2024, 09:09 PM UTC

Affected components

GC.comPayments and Billing

Update timeline

  1. investigating Jan 03, 2024, 09:09 PM UTC

    We are currently investigating an issue where authentication to web.gc.com is unavailable.

  2. identified Jan 03, 2024, 09:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 03, 2024, 09:37 PM UTC

    This incident has been resolved.