Galaxy Project incident

Jobs failing/disabled on usegalaxy.org

Major Resolved View vendor source →

Galaxy Project experienced a major incident on May 17, 2019 affecting Webserver 1 and Webserver 2, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2019, 06:25 PM UTC
Resolved
May 17, 2019, 09:19 PM UTC
Duration
2h 54m
Detected by Pingoru
May 17, 2019, 06:25 PM UTC

Affected components

Webserver 1Webserver 2

Update timeline

  1. identified May 17, 2019, 06:25 PM UTC

    Some jobs (execution of tools) on usegalaxy.org have failed because Galaxy has accidentally exceeded our storage quota. Processes that should have been cleaning up older data have not been running properly. We have disabled tool execution and are currently using multiple methods to decrease our usage, and expect to be able to re-enable tool execution by 5:00 PM EDT (UTC -0400).

  2. monitoring May 17, 2019, 07:56 PM UTC

    Jobs are running again and we are monitoring for errors.

  3. resolved May 17, 2019, 09:19 PM UTC

    Jobs are running normally.