Galaxy Project incident

Extended upgrade-related downtime.

Critical Resolved View vendor source →

Galaxy Project experienced a critical incident on September 18, 2019 affecting Webserver 1 and Webserver 2, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2019, 05:36 PM UTC
Resolved
Sep 18, 2019, 07:59 PM UTC
Duration
2h 22m
Detected by Pingoru
Sep 18, 2019, 05:36 PM UTC

Affected components

Webserver 1Webserver 2

Update timeline

  1. identified Sep 18, 2019, 05:36 PM UTC

    While updating to release 19.09 we have met some obstacles that we are working to resolve.

  2. monitoring Sep 18, 2019, 07:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 18, 2019, 07:59 PM UTC

    This incident has been resolved.