Galaxy Project experienced a critical incident on September 19, 2019 affecting Webserver 1 and Webserver 2, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Webserver 1Webserver 2
Update timeline
- investigating Sep 19, 2019, 01:48 PM UTC
Since the recent update of usegalaxy.org to the new 19.09 release we are experiencing substantial instability and intermittent downtime. We continue to investigate the issue.
- monitoring Sep 19, 2019, 02:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 19, 2019, 04:56 PM UTC
This incident has been resolved.