Galaxy Project incident

usegalaxy.org is down due to database issues

Critical Resolved View vendor source →

Galaxy Project experienced a critical incident on February 25, 2021 affecting Webserver 1 and Webserver 2, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2021, 08:52 PM UTC
Resolved
Feb 25, 2021, 09:26 PM UTC
Duration
34m
Detected by Pingoru
Feb 25, 2021, 08:52 PM UTC

Affected components

Webserver 1Webserver 2

Update timeline

  1. investigating Feb 25, 2021, 08:52 PM UTC

    We are currently investigating this issue.

  2. identified Feb 25, 2021, 09:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 25, 2021, 09:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 25, 2021, 09:26 PM UTC

    This incident has been resolved.