Galaxy Project incident

Network services are offline at TACC

Critical Resolved View vendor source →

Galaxy Project experienced a critical incident on January 10, 2022 affecting Webserver 1 and Webserver 2 and 1 more component, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2022, 08:52 PM UTC
Resolved
Jan 11, 2022, 12:48 AM UTC
Duration
3h 55m
Detected by Pingoru
Jan 10, 2022, 08:52 PM UTC

Affected components

Webserver 1Webserver 2Test Galaxy

Update timeline

  1. investigating Jan 10, 2022, 08:52 PM UTC

    All network services at TACC (where usegalaxy.org is hosted) appear to be offline. We do not have any additional information at this time but will update when more information becomes available.

  2. monitoring Jan 11, 2022, 12:31 AM UTC

    Network services appear to have been restored.

  3. resolved Jan 11, 2022, 12:48 AM UTC

    This incident has been resolved.