Galaxy Project incident

usegalaxy.org network instability

Critical Resolved View vendor source →

Galaxy Project experienced a critical incident on September 2, 2022 affecting Webserver 1 and Webserver 2 and 1 more component, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2022, 04:21 PM UTC
Resolved
Sep 02, 2022, 07:18 PM UTC
Duration
2h 57m
Detected by Pingoru
Sep 02, 2022, 04:21 PM UTC

Affected components

Webserver 1Webserver 2Test Galaxy

Update timeline

  1. investigating Sep 02, 2022, 04:21 PM UTC

    UseGalaxy.org is currently experiencing intermittent availability due to unexpected network instability at our host. We are not aware of the cause at this time, but will update the incident when we know more or the issue is resolved.

  2. resolved Sep 02, 2022, 07:18 PM UTC

    The network appears to have stabilized and Galaxy is accessible.