Galaxy Project incident

usegalaxy.org is down

Critical Resolved View vendor source →

Galaxy Project experienced a critical incident on May 5, 2023 affecting Webserver 1 and Webserver 2, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2023, 04:30 PM UTC
Resolved
May 05, 2023, 05:07 PM UTC
Duration
36m
Detected by Pingoru
May 05, 2023, 04:30 PM UTC

Affected components

Webserver 1Webserver 2

Update timeline

  1. investigating May 05, 2023, 04:30 PM UTC

    The database server for usegalaxy.org is currently down. We are working on returning it to service.

  2. resolved May 05, 2023, 05:07 PM UTC

    The database server has been returned to service