Galaxy Project incident

usegalaxy.org is offline

Critical Resolved View vendor source →

Galaxy Project experienced a critical incident on September 19, 2023 affecting Webserver 1 and Webserver 2, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2023, 12:28 PM UTC
Resolved
Sep 19, 2023, 01:55 PM UTC
Duration
1h 27m
Detected by Pingoru
Sep 19, 2023, 12:28 PM UTC

Affected components

Webserver 1Webserver 2

Update timeline

  1. investigating Sep 19, 2023, 12:28 PM UTC

    The database server for usegalaxy.org is currently unreachable, causing a complete outage of the service. We are investigating and will provide an update when more details are available.

  2. resolved Sep 19, 2023, 01:55 PM UTC

    The database server is operational again and usegalaxy.org is functioning normally.