Galaxy Project incident

usegalaxy.org is down

Notice Resolved View vendor source →

Galaxy Project experienced a notice incident on October 4, 2023 affecting Webserver 1 and Webserver 2, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2023, 02:14 PM UTC
Resolved
Oct 04, 2023, 06:44 PM UTC
Duration
4h 29m
Detected by Pingoru
Oct 04, 2023, 02:14 PM UTC

Affected components

Webserver 1Webserver 2

Update timeline

  1. investigating Oct 04, 2023, 02:14 PM UTC

    The database server for usegalaxy.org is currently unreachable. We are investigating the problem and will provide updates when available.

  2. monitoring Oct 04, 2023, 03:25 PM UTC

    The database server has been returned to service. We are monitoring performance and may need to restart services for configuration changes.

  3. resolved Oct 04, 2023, 06:44 PM UTC

    This incident has been resolved.