Galaxy Project incident

usegalaxy.org is down

Critical Resolved View vendor source →

Galaxy Project experienced a critical incident on January 12, 2024 affecting Webserver 1 and Webserver 2, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2024, 01:00 PM UTC
Resolved
Jan 12, 2024, 01:20 PM UTC
Duration
19m
Detected by Pingoru
Jan 12, 2024, 01:00 PM UTC

Affected components

Webserver 1Webserver 2

Update timeline

  1. identified Jan 12, 2024, 01:00 PM UTC

    The database server for usegalaxy.org is down, and so Galaxy is unavailable. We are working to return the database server to service as soon as possible.

  2. resolved Jan 12, 2024, 01:20 PM UTC

    The database server is now operational.