FutureLearn had 9 outages in the last 2 years totaling 71h 45m of downtime — averaging 0.4 incidents per month.
There were 9 FutureLearn outages since June 26, 2024 totaling 71h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
The site outage has been resolved. Thank you for your patience while this incident was investigated.
This appears to be a problem with our CDN provider. Currently investigating.
This incident has been resolved.
We are currently investigating a site outage.
We are continuing to investigate this issue.
This incident has been resolved, the site is back to full functionality.
The homepage is currently unavailable. Our technical team is actively investigating the issue, and we will provide an update as soon as it is resolved.
The homepage is now back up and running. The issue has been successfully resolved.
We are currently investigating an issue where comments of more than 200 characters are prevented from being posted, with an error mentioning that an email address has been entered in the comment- even when it has not.
This incident has been resolved. Please contact [email protected] in case of any further issues.
We are currently investigating an incident which is causing an outage of the whole site. We apologise for any inconvenience caused, and we will continue to post updates concerning site performance.
We have identified the cause of the site outage and implemented a fix which should have the site back up within the next hour.
A fix has been implemented which has restored the site to normal functioning. We are monitoring the results of the fix.
We are continuing to monitor for any further issues.
The site is back to full functionality. If you see any remaining access issues, please refresh your web page or exit and re-visit the site.
We are currently investigating an issue where videos are playing intermittently across our courses. Our technical team is working on it to fix the issue as soon as possible.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently experiencing some problems with FutureLearn and are investigating the cause. This may mean you find it difficult to sign in or the site may load slowly for you, or fail to load. Our technical team are working on the problem right now and we hope to be back to normal soon.
We are continuing to investigate this issue.
We believe the issue is resolved and the site has been stable for a few hours, we will continue to the monitor the situation.
This incident has been resolved.
We are urgently working to resolve this issue.
We are continuing to investigate this issue.
This incident has been resolved. Site is back to full functionality.