FutureLearn experienced a critical incident on July 8, 2025 affecting www.futurelearn.com, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 08, 2025, 12:32 PM UTC
We are currently investigating an incident which is causing an outage of the whole site. We apologise for any inconvenience caused, and we will continue to post updates concerning site performance.
- identified Jul 08, 2025, 12:40 PM UTC
We have identified the cause of the site outage and implemented a fix which should have the site back up within the next hour.
- monitoring Jul 08, 2025, 01:06 PM UTC
A fix has been implemented which has restored the site to normal functioning. We are monitoring the results of the fix.
- monitoring Jul 08, 2025, 01:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 08, 2025, 02:13 PM UTC
The site is back to full functionality. If you see any remaining access issues, please refresh your web page or exit and re-visit the site.