FutureLearn Outage History

FutureLearn is up right now

FutureLearn had 5 outages in the last 2 years totaling 19h 2m of downtime — averaging 0.2 incidents per month.

There were 5 FutureLearn outages since July 8, 2025 totaling 19h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.futurelearn.com

Critical December 5, 2025

Site down

Detected by Pingoru
Dec 05, 2025, 09:04 AM UTC
Resolved
Dec 05, 2025, 09:13 AM UTC
Duration
9m
Affected: www.futurelearn.com
Timeline · 2 updates
  1. investigating Dec 05, 2025, 09:04 AM UTC

    This appears to be a problem with our CDN provider. Currently investigating.

  2. resolved Dec 05, 2025, 09:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 3, 2025

Site outage

Detected by Pingoru
Oct 03, 2025, 07:58 AM UTC
Resolved
Oct 03, 2025, 08:13 AM UTC
Duration
15m
Affected: www.futurelearn.com
Timeline · 3 updates
  1. investigating Oct 03, 2025, 07:58 AM UTC

    We are currently investigating a site outage.

  2. investigating Oct 03, 2025, 07:58 AM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 03, 2025, 08:13 AM UTC

    This incident has been resolved, the site is back to full functionality.

Read the full incident report →

Notice September 2, 2025

Homepage not loading

Detected by Pingoru
Sep 02, 2025, 08:06 AM UTC
Resolved
Sep 02, 2025, 08:54 AM UTC
Duration
48m
Affected: www.futurelearn.com
Timeline · 2 updates
  1. investigating Sep 02, 2025, 08:06 AM UTC

    The homepage is currently unavailable. Our technical team is actively investigating the issue, and we will provide an update as soon as it is resolved.

  2. resolved Sep 02, 2025, 08:54 AM UTC

    The homepage is now back up and running. The issue has been successfully resolved.

Read the full incident report →

Minor July 31, 2025

Error when posting a comment

Detected by Pingoru
Jul 31, 2025, 03:40 PM UTC
Resolved
Aug 01, 2025, 07:48 AM UTC
Duration
16h 8m
Affected: www.futurelearn.com
Timeline · 2 updates
  1. investigating Jul 31, 2025, 03:40 PM UTC

    We are currently investigating an issue where comments of more than 200 characters are prevented from being posted, with an error mentioning that an email address has been entered in the comment- even when it has not.

  2. resolved Aug 01, 2025, 07:48 AM UTC

    This incident has been resolved. Please contact [email protected] in case of any further issues.

Read the full incident report →

Critical July 8, 2025

503 Service Temporarily Unavailable

Detected by Pingoru
Jul 08, 2025, 12:32 PM UTC
Resolved
Jul 08, 2025, 02:13 PM UTC
Duration
1h 41m
Affected: www.futurelearn.com
Timeline · 5 updates
  1. investigating Jul 08, 2025, 12:32 PM UTC

    We are currently investigating an incident which is causing an outage of the whole site. We apologise for any inconvenience caused, and we will continue to post updates concerning site performance.

  2. identified Jul 08, 2025, 12:40 PM UTC

    We have identified the cause of the site outage and implemented a fix which should have the site back up within the next hour.

  3. monitoring Jul 08, 2025, 01:06 PM UTC

    A fix has been implemented which has restored the site to normal functioning. We are monitoring the results of the fix.

  4. monitoring Jul 08, 2025, 01:07 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 08, 2025, 02:13 PM UTC

    The site is back to full functionality. If you see any remaining access issues, please refresh your web page or exit and re-visit the site.

Read the full incident report →