Fusion experienced a notice incident on February 28, 2017, lasting 7h 37m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Feb 28, 2017, 08:09 PM UTC
The Fusion support system is currently down due to an Amazon AWS S3 server outage that affects our hosted vendor. Please call us directly at (864) 735-8816 extension 2 for urgent issues. We will be here until 5:00 pm EST. We are monitoring this issue closely and will provide updates as available.
- monitoring Feb 28, 2017, 08:10 PM UTC
We are continuing to watch this issue.
- resolved Mar 01, 2017, 03:47 AM UTC
Amazon reports systems are functional, and our support system seems to be back online.