Fusion experienced a notice incident on October 23, 2017, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 23, 2017, 03:58 PM UTC
The system that we use for managing support tickets is not functioning correctly, so we are unable to receive and respond to support tickets submitted through Fusion or via email. If you need immediate assistance, please call 864-735-8816 x2. Thank you for your patience as we handle higher call volume!
- resolved Oct 23, 2017, 05:08 PM UTC
The system that we use for managing support tickets is back up and running. Thank you for your patience during this interruption!