Fusion incident

Support Phone Lines Down

Notice Resolved View vendor source →

Fusion experienced a notice incident on September 9, 2019 affecting Fusion by Ensora Health, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2019, 06:22 PM UTC
Resolved
Sep 09, 2019, 07:48 PM UTC
Duration
1h 26m
Detected by Pingoru
Sep 09, 2019, 06:22 PM UTC

Affected components

Fusion by Ensora Health

Update timeline

  1. investigating Sep 09, 2019, 06:22 PM UTC

    We are currently unable to receive phone calls to our support line due to an outage in our area. If you need assistance please submit a support ticket through Fusion or email us at [email protected]. We'll be back online as soon as we can!

  2. resolved Sep 09, 2019, 07:48 PM UTC

    Our support team is back online and phones are working normally! Thank you for your patience as we work to return your calls.