Fusion incident

Delayed ERAs

Minor Resolved View vendor source →

Fusion experienced a minor incident on January 15, 2020 affecting Fusion by Ensora Health, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2020, 10:28 PM UTC
Resolved
Jan 15, 2020, 10:28 PM UTC
Duration
Detected by Pingoru
Jan 15, 2020, 10:28 PM UTC

Affected components

Fusion by Ensora Health

Update timeline

  1. resolved Jan 15, 2020, 10:28 PM UTC

    Yesterday morning, 1/14/20, our clearinghouse encountered an issue that prevented us from being able to download ERAs into Fusion. We worked directly with their engineering team to get this issue resolved, and ERAs are now downloading correctly. At the current rate, all ERAs pending download should be available in Fusion by 11 pm Eastern.