Fusion incident

Teletherapy Outage

Minor Resolved View vendor source →

Fusion experienced a minor incident on May 8, 2020 affecting Fusion by Ensora Health, lasting 23h 41m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2020, 08:53 PM UTC
Resolved
May 09, 2020, 08:35 PM UTC
Duration
23h 41m
Detected by Pingoru
May 08, 2020, 08:53 PM UTC

Affected components

Fusion by Ensora Health

Update timeline

  1. identified May 08, 2020, 08:53 PM UTC

    Teletherapy is currently experiencing an outage. We know that this is impacting you and your clinic and are actively working to get the issue resolved. We will provide an update as soon as we have more information.

  2. monitoring May 08, 2020, 08:55 PM UTC

    Teletherapy is back up and running. We are keeping a close eye on performance and will inform you of any updates.

  3. resolved May 09, 2020, 08:35 PM UTC

    The incident has been resolved. Please let us know if you have additional questions or concerns. Thanks!