Fusion experienced a minor incident on August 24, 2020 affecting Fusion by Ensora Health, lasting 20h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Fusion by Ensora Health
Update timeline
- monitoring Aug 24, 2020, 03:42 PM UTC
Starting at 9:22 am EDT, our credit card processing vendor began experiencing timeouts. The vendor implemented a fix around 9:45 am EDT, and they are currently monitoring the results.
- resolved Aug 25, 2020, 12:37 PM UTC
Our credit card processing vendor has confirmed that all systems are operational.