Fusion experienced a major incident on April 14, 2022 affecting Fusion by Ensora Health, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 14, 2022, 07:29 PM UTC
Fusion is currently experiencing intermittent access issues, which could mean Fusion will be slow to respond or you could be unable to access Fusion. Our team understands this is impacting you and your clinic, and we apologize for the inconvenience. We appreciate your patience as we are actively working to resolve the issue. As more information becomes available, updates will be shared on the status page.
- monitoring Apr 14, 2022, 08:20 PM UTC
We have applied changes to address the problem and Fusion is beginning to operate normally again. We are closely monitoring the situation to ensure it is resolved.
- resolved Apr 14, 2022, 09:05 PM UTC
This incident has been resolved and Fusion is operating normally.