Fusion experienced a notice incident on October 27, 2023 affecting Fusion by Ensora Health, lasting 3d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 27, 2023, 06:02 PM UTC
Fusion is currently experiencing an outage. Our team understands this is impacting you and your clinic, and we apologize for the inconvenience. We appreciate your patience as we are actively working to resolve the issue. As more information becomes available, updates will be shared on the status page.
- identified Oct 27, 2023, 06:36 PM UTC
We have identified the problem and are taking down the Fusion application completely as part of the resolution. We will continue to update you here.
- monitoring Oct 27, 2023, 08:20 PM UTC
The Fusion application is operational again, but you may experience some slowness over the weekend. We are monitoring the resolution and another maintenance period will occur Saturday night, October 28th, starting at 11:00 PM Eastern to finalize the changes. Thank you for your patience as we worked to resolve the situation.
- resolved Oct 31, 2023, 01:51 PM UTC
The incident has been resolved and Fusion is operating normally.