Fusion experienced a notice incident on October 31, 2023 affecting Appointment Reminders, lasting 21h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Appointment Reminders
Update timeline
- monitoring Oct 31, 2023, 03:28 PM UTC
Fusion was experiencing a disruption in the delivery of appointment reminders from Monday, October 30th, for appointments scheduled on Tuesday, October 31st. A solution has been implemented and we are monitoring the resolution. We are in the process of re-sending those reminders for any appointments that have not yet begun today. Our team understands this is impacting you and your clinic, and we apologize for the inconvenience.
- resolved Nov 01, 2023, 01:13 PM UTC
The incident has been resolved and Fusion is operating normally.