Fusion experienced a critical incident on December 8, 2023 affecting Fusion by Ensora Health, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 08, 2023, 07:24 PM UTC
The engineering team is currently working through an issue that requires us to complete unplanned maintenance. We are working to resolve this as quickly as possible and expect the work to take approximately one hour. We will provide updates every thirty minutes.
- identified Dec 08, 2023, 07:58 PM UTC
The team is continuing to make progress on the maintenance work. Next update in 30 minutes.
- identified Dec 08, 2023, 08:39 PM UTC
We believe we are in the final stages of resolving the incident. Once resolved we will continue monitoring the issue closely.
- monitoring Dec 08, 2023, 08:46 PM UTC
Work is complete, and we are closely monitoring the system. Thank you for your patience.
- resolved Dec 08, 2023, 09:05 PM UTC
The incident has been resolved.