Funraise incident

Platform Downtime

Major Resolved View vendor source →

Funraise experienced a major incident on July 26, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2021, 06:50 PM UTC
Resolved
Jul 26, 2021, 06:00 PM UTC
Duration
Detected by Pingoru
Jul 26, 2021, 06:50 PM UTC

Update timeline

  1. resolved Jul 26, 2021, 06:50 PM UTC

    Funraise platform suffered a downtime between 11:06am-11:17am PDT. The cause was underlying infrastructure not being able to boot a new set of application servers in a timely manner. Our systems team responded quickly and restarted our application server formation which provisioned a new set of servers which started successfully.