Funraise incident

Datacenter Power Outage Causes Failed Donations

Minor Resolved View vendor source →

Funraise experienced a minor incident on December 22, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2021, 05:27 PM UTC
Resolved
Dec 22, 2021, 12:00 PM UTC
Duration
—
Detected by Pingoru
Dec 22, 2021, 05:27 PM UTC

Update timeline

  1. resolved Dec 22, 2021, 05:27 PM UTC

    A handful (~10) of donations using our new PayPal integration failed to process between 4:15am to 6:30am Pacific Standard Time due to a power loss at an Amazon data center. Amazon resolved the situation and donations are processing normally through that integration since 6:30am PST.