Funraise incident

Platform Outage - Upstream Service Provider

Critical Resolved View vendor source →

Funraise experienced a critical incident on June 21, 2022 affecting Funraise Platform, lasting 13h. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 06:18 AM UTC
Resolved
Jun 21, 2022, 07:18 PM UTC
Duration
13h
Detected by Pingoru
Jun 21, 2022, 06:18 AM UTC

Affected components

Funraise Platform

Update timeline

  1. investigating Jun 21, 2022, 06:18 AM UTC

    We are currently investigating a system wide outage due to an upstream service provider.

  2. identified Jun 21, 2022, 07:17 AM UTC

    We have identified an issue with our upstream hosting service.

  3. monitoring Jun 21, 2022, 02:03 PM UTC

    A fix has been implemented and we are monitoring

  4. resolved Jun 21, 2022, 07:18 PM UTC

    This incident is resolved.