Funnel incident

X Ads - Issue Authenticating New Credentials

Notice Resolved View vendor source →

Funnel experienced a notice incident on April 25, 2025, lasting 26d 20h. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2025, 03:26 PM UTC
Resolved
May 22, 2025, 12:00 PM UTC
Duration
26d 20h
Detected by Pingoru
Apr 25, 2025, 03:26 PM UTC

Update timeline

  1. investigating Apr 25, 2025, 03:26 PM UTC

    We are experiencing issues when authenticating new credentials to the X Ads connector. Existing authenticated sources remain unaffected, but any attempts to add new credentials are failing.

  2. monitoring Apr 29, 2025, 12:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 22, 2025, 12:00 PM UTC

    This incident has been resolved.