Funnel incident

Salesforce Marketing Cloud - Issue Authenticating New Credentials

Notice Resolved View vendor source →

Funnel experienced a notice incident on July 10, 2025, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 06:52 AM UTC
Resolved
Jul 11, 2025, 10:47 AM UTC
Duration
1d 3h
Detected by Pingoru
Jul 10, 2025, 06:52 AM UTC

Update timeline

  1. identified Jul 10, 2025, 06:52 AM UTC

    We are experiencing issues when authenticating new credentials to the Salesforce Marketing Cloud connector. Existing authenticated sources remain unaffected, but any attempts to add new credentials are failing.

  2. resolved Jul 11, 2025, 10:47 AM UTC

    This incident has been resolved.