Funnel incident

Import delays across several connectors

Notice Resolved View vendor source →

Funnel experienced a notice incident on August 5, 2025, lasting 22h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 09:35 AM UTC
Resolved
Aug 06, 2025, 07:57 AM UTC
Duration
22h 21m
Detected by Pingoru
Aug 05, 2025, 09:35 AM UTC

Update timeline

  1. monitoring Aug 05, 2025, 09:35 AM UTC

    We have observed an increase in delayed data sources for the following connectors: Amazon Advertising Amazon DSP Apple Search Ads Campaign Manager 360 Criteo Display & Video 360 Finance Ads LinkedIn Microsoft Ads Naver Pinterest Reddit Snapchat Teads The Trade Desk TikTok X Ads Yahoo Japan Search After some investigation, we found the root cause to be a bug in our data storage service stemming from a code deploy around 14:00 (2:00 PM) CEST yesterday. The bug has now been fixed, and we are currently monitoring data sources that were affected by these delays. We are expecting all affected data sources to recover by this afternoon CEST, roughly 4-8 hours from now.

  2. resolved Aug 06, 2025, 07:57 AM UTC

    Data sources affected by this bug should now be up-to-date and performing as expected. We consider this issue resolved.